Available 7 days a week
English & Arabic support
International patients worldwide
What to Send With Your First Message
Including the right information upfront helps us give you a faster, more accurate response.
A short description of the diagnosis or the main symptoms being assessed.
Recent consultation notes, imaging, lab results, pathology, or discharge summaries when available.
Your goal: second opinion, hospital comparison, treatment planning, or travel preparation.
Whether the case is urgent, and whether a companion will travel with the patient.
Before You Travel
We can help clarify whether the next step is a specialist review, a hospital shortlist, or a treatment plan. The aim is to reduce uncertainty before a patient commits time to travel, not to make promises before the case file has been reviewed.
Head office: Nasr City, Cairo, Egypt. Coordination support is available for international patients at different time zones, and most conversations continue by email or WhatsApp once the case file is open.
Prefer to start with the medical intake form?
If you want to send your case in a structured format, use the reservation form and attach the main details there first.
Open Reservation FormRelated Support Guides
Related guides that answer the next practical questions patients usually ask.
Related Support Guides
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The definitive guide for international patients.
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Requirements for entry.
Emergency Travel List
Important contacts & tips.
Medical Disclaimer and Sources
This page is for informational purposes only and is not medical advice, diagnosis, or a treatment plan. Always consult a qualified physician or licensed healthcare provider before making decisions about surgery, travel for treatment, medications, or follow-up care. Risks and outcomes vary by patient, diagnosis, medical history, and treating team.
General references and sources used when reviewing patient-safety and travel-health content: