Contact the EgyHealthGate Coordination Team
If you are comparing hospitals, requesting a specialist review, or preparing to travel to Egypt — start with a message that includes your diagnosis, current reports, and the main decision you are trying to make.
Available 7 days a week
English & Arabic support
International patients worldwide
What to Send With Your First Message
Including the right information upfront helps us give you a faster, more accurate response.
A short description of the diagnosis or the main symptoms being assessed.
Recent consultation notes, imaging, lab results, pathology, or discharge summaries when available.
Your goal: second opinion, hospital comparison, treatment planning, or travel preparation.
Whether the case is urgent, and whether a companion will travel with the patient.
A common question before you send your file
What is the best way to start a conversation about a medical case?
The best start is a message with the current diagnosis, the latest reports or scans, and what you want from the conversation, such as a second opinion, a hospital comparison, or travel planning. The clearer the information from the start, the more precise and useful the reply.
Before You Travel
We can help clarify whether the next step is a specialist review, a hospital shortlist, or a treatment plan. The aim is to reduce uncertainty before a patient commits time to travel, not to make promises before the case file has been reviewed.
Head office: Nasr City, Cairo, Egypt. Coordination support is available for international patients at different time zones, and most conversations continue by email or WhatsApp once the case file is open.
Prefer to start with the medical intake form?
If you want to send your case in a structured format, use the reservation form and attach the main details there first.
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