Privacy Policy
We are committed to protecting your privacy while coordinating medical travel to Egypt. This notice explains how EgyHealthGate collects, uses, and safeguards your personal data whenever you interact with our team.
What We Don't Do
We never ask for or require payment details like credit card numbers through this website.
We do not collect payments directly on this website.
We do not require user accounts or login.
We do not store personal or medical data on our servers.
Form inputs are processed securely and not retained after transmission.
We do not sell, rent, or share your information with third parties for marketing.
Payment Security
Any online payments are processed only through secured PayPal.
Payment links are sent exclusively from our official email: admin@egyhealthgate.com
No one outside of our official email will ever ask you for online payments.
If you receive payment requests from any other source, please report it to us immediately.
When in doubt, contact us directly to verify any payment-related communication.
Analytics & Cookies
We use Microsoft Clarity and Google Analytics for anonymized website analytics.
These tools help us understand how visitors use our site to improve user experience.
Analytics data is aggregated and does not identify individual users.
Microsoft Clarity records anonymized session replays with all text and form inputs masked.
You can opt out of analytics by using browser privacy settings or ad blockers.
Data We May Collect
Contact details (name, email, phone) if you voluntarily submit a consultation form.
Medical information you choose to share to help us match you with appropriate specialists.
Travel preferences shared with our concierge team for trip coordination.
All form submissions are transmitted securely and handled confidentially.
How We Use Your Information
Coordinating consultations, treatment plans, and hospital bookings on your behalf.
Sharing essential case details with accredited healthcare providers after your consent.
Communicating itinerary updates and aftercare instructions.
We never use your medical information for advertising purposes.
Your Rights & Choices
You can request access to any personal information we hold about you.
You may ask us to correct, update, or delete your data.
We honor opt-out requests related to marketing communications at any time.
For GDPR inquiries, contact us at privacy@egyhealthgate.com.
If you have questions about this privacy policy or want to exercise your data rights, please email privacy@egyhealthgate.com or call us on +20 128 266 7711. We respond to verified requests within five working days.
Effective date: 25 April 2024. Last reviewed: 26 December 2024.